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FAQ

NOTICE

This site is still undergoing some upgrading progress. Some features such as online payments are not made available yet. Once you are at the checkout page, please follow the instruction below for payment details. We are working hard to upgrade the site for your easy shopping. Thank you for your understanding and support.

 
PAYMENT METHOD

You can select payment method via Direct ATM Bank In or Online Bank Transfer to the following bank account:

 

Maybank

1600 1872 8348   Cindy Vun Yi Tyng

Public Bank

493 023 631 1    Liau Chiew Sian

 

Once payment is done, kindly send the payment details by email a copy of the receipt and completed with the following particulars to La Bellezza Team so that we can process your order.

Order Item:

Payment Method:

Bank Name:

Bank-in Date:

Bank-in Amount:

Contact Name:

Contact Phone:

Shipping Address:

 

 

PAYMENT CONFIRMATION

Notification will be send via sms and e-mail within 24 hours upon completion of the transaction to confirm it's approval. In the event if after the aforementioned period there is no confirmation, kindly contact us at +60 12 877 5666 / +60 12 802 8598 to clarify on purchase status.

 

Payment confirmed before 12pm: Orders will be processed and post out within the same (working) day.

Payment confirmed after 12pm: Orders will be processed and post out the next (working) day.

 

We will only begin processing your order once your payment has been verified. All orders with pending payment after 48 hours from the time of order will be auto-cancelled.

 

 
PRIVACY POLICY

We take our customer’s privacy seriously and we will only collect, record, hold, store and use your personal information as outlined below.

 

Data protection is a matter of trust and your privacy is important to us. We shall therefore only process your name and other information which relates to you in the manner set out in this Privacy Policy. We will only collect information where it is necessary for us to do so and we will only collect information if it is relevant to our dealings with you. We will only keep your information for as long as we are either required to by law or as is relevant for the purposes for which it was collected.

You can visit our website and browse without having to provide your personal details.

 

If you have any comments or suggestions, we would be pleased to receive them by contacting our Customer Service.

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